{"id":38,"date":"2021-02-09T09:08:55","date_gmt":"2021-02-09T08:08:55","guid":{"rendered":"https:\/\/10.11.33.8\/?page_id=38"},"modified":"2026-07-29T18:20:17","modified_gmt":"2026-07-29T16:20:17","slug":"agb","status":"publish","type":"page","link":"https:\/\/metron-eging.com\/en\/agb\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"\n

General Terms and Conditions (GTC)<\/strong>
of metron eging GmbH (hereinafter referred to as \u2019metron\u2019)
Grafenauer Str. 16 + 18, 94535 Eging am See<\/p>\n\n\n\n

(Date: 23rd July 2026)<\/p>\n\n\n\n

\u00a7 1. Scope<\/strong><\/p>\n\n\n\n

These GTC apply to all contracts between metron and the customer relating to exhibition stand construction services, in particular planning, project management, production, delivery, assembly and dismantling, logistics, stand support, and the temporary provision of stand components and equipment (hire), irrespective of whether the respective contracts are classified under the German Civil Code (BGB) as contracts of sale, contracts for work and services, architects\u2019 contracts or service contracts.<\/p>\n\n\n\n

These General Terms and Conditions apply only if the customer is a trader within the meaning of Section 14 of the German Civil Code (BGB), a legal person governed by public law or a special fund under public law. Unless expressly agreed otherwise, only these terms and conditions shall apply to all orders placed with metron. Statutory provisions shall continue to apply unless amended in these General Terms and Conditions.<\/p>\n\n\n\n

Any terms and conditions set out by the customer in their own terms and conditions, or order confirmation are hereby expressly rejected. The unconditional acceptance of order confirmations or deliveries does not constitute acceptance of such terms and conditions.<\/p>\n\n\n\n

Unless otherwise agreed, the General Terms and Conditions shall apply in the version valid at the time of the respective order placed with metron. If metron has notified the customer in writing of the General Terms and Conditions or any amendments thereto, in cases of doubt the most recent version notified in writing shall prevail.<\/p>\n\n\n\n

Individual agreements and details set out in the order placed with metron shall take precedence over these General Terms and Conditions. Contradictions, omissions and inconsistencies shall primarily be resolved by interpreting the contractual basis as a coherent whole. Insofar as such an interpretation is not possible or does not lead to a sufficiently clear result, the agreements set out in the respective contracts shall take precedence over the agreements in these General Terms and Conditions.<\/p>\n\n\n\n

\u00a7 2. Conclusion of Contract, Changes to Services<\/strong><\/p>\n\n\n\n

Quotations are subject to change and non-binding until the order is confirmed. If the customer\u2019s order deviates from metron\u2019s quotation, the contract shall only come into effect upon written confirmation (text form suffices) from metron.<\/p>\n\n\n\n

Samples and other information provided by metron regarding the nature of the goods are non-binding general guidelines, unless they are expressly guaranteed.<\/p>\n\n\n\n

Changes to services\/additional services (change requests) must be made in writing. Metron will notify the customer of the implications for price, deadlines and effort.<\/p>\n\n\n\n

Deviations in dimensions, weight and quality are permissible within the limits of recognised tolerances.<\/p>\n\n\n\n

\u00a7 3. Definition of Contract Types<\/strong><\/p>\n\n\n\n

\u00a7 3.1. Contract for Work and Materials:       metron is obliged to achieve a specific result, for example the construction of an exhibition stand<\/p>\n\n\n\n

\u00a7 3.2. Contract of Sale: metron transfers ownership of an item to the buyer<\/p>\n\n\n\n

\u00a7 3.3. Contract for the provision of services:                      metron is obliged to perform activities without a specific result, for example consultancy, coordination or stand management<\/p>\n\n\n\n

\u00a7 3.4. Lease agreement:      metron makes stand components, furniture, decorations or other equipment available to the customer on a temporary basis<\/p>\n\n\n\n

\u00a7 4. Performance\/Delivery Deadlines, Transfer of Risk<\/strong><\/p>\n\n\n\n

Agreed delivery deadlines shall apply only on condition that all technical details and terms of the contract have been clarified between the parties in good time, and that the customer fulfils all obligations and provides all necessary cooperation fully, correctly and in good time, in particular by providing the necessary permits and documents in good time.<\/p>\n\n\n\n

If the service or delivery owed by metron is delayed or significantly impeded by government intervention, or by the release of metron\u2019s supplier from its delivery obligation, or by the failure of third parties commissioned by the customer to carry out necessary preparatory work, or by the cessation of normal procurement or transport options, the agreed performance or delivery period shall be extended by the duration of the delay and by a reasonable start-up period.<\/p>\n\n\n\n

If goods or products cannot be delivered in the usual packaging units, metron shall be entitled to make partial deliveries, provided that these are reasonable for the customer. If the deliverable units differ from the order quantity for reasons relating to packaging or production, metron is entitled to deviations of up to 10 per cent; any deviations exceeding this require the customer\u2019s prior consent. Prices and invoices will be adjusted to reflect the quantities actually delivered.<\/p>\n\n\n\n

\u00a7 5. Transfer of Risk, Dispatch<\/strong><\/p>\n\n\n\n

Deliveries \u2013 including carriage-paid deliveries \u2013 are made at the purchaser\u2019s risk. The risk of destruction, loss or deterioration of the goods shall pass to the customer upon dispatch or handover to the person designated to carry out the dispatch.<\/p>\n\n\n\n

Where the construction of a work has been agreed, the risk of destruction, loss or deterioration of the work shall not pass to the customer until the work has been accepted.<\/p>\n\n\n\n

Assembly of the delivered goods shall be carried out in accordance with the agreed schedule. Minor remaining work and simple cleaning tasks may be carried out by metron even after the schedule has expired, provided that this does not cause any hindrance to the customer or delay commissioning.<\/p>\n\n\n\n

If, following the end of the trade fair, metron is also responsible for dismantling, packing or return transport, metron shall be liable for damage to the items taken over for dismantling from the time of the recorded handover, provided that metron is responsible for the damage.<\/p>\n\n\n\n

Shipping shall be at the customer\u2019s expense. In the absence of specific instructions, metron, acting as the customer\u2019s agent, shall determine the mode and route of transport. Metron shall only arrange insurance at the customer\u2019s instruction and expense. Should it be necessary to store the goods, works or relevant parts thereof, this shall be at the customer\u2019s expense.<\/p>\n\n\n\n

\u00a7 6. Prices, Remuneration, Ancillary Agreements<\/strong><\/p>\n\n\n\n

Goods, works and services shall be invoiced at the agreed net prices plus statutory value added tax. The agreed prices do not include packaging, loading, freight or any insurance costs, nor any customs duties and levies that may be payable, trade fair and organiser fees or other ancillary costs, unless expressly agreed otherwise.<\/p>\n\n\n\n

In the case of work performed, partial payments are to be made as follows:<\/p>\n\n\n\n

50% of the total remuneration is due upon conclusion of the contract,<\/p>\n\n\n\n

40% of the total remuneration is due upon performance,<\/p>\n\n\n\n

10% of the total remuneration is due upon acceptance of the service.<\/p>\n\n\n\n

No interest shall be paid on advance payments made to metron.<\/p>\n\n\n\n

For rental contracts, a flat-rate fee is payable. This covers the duration of the trade fair, including the set-up and dismantling times specified in the quotation.<\/p>\n\n\n\n

For services, the work is invoiced on a time-and-materials basis in accordance with the agreed hourly rates.<\/p>\n\n\n\n

Payments are due 30 days after the customer receives a verifiable invoice.<\/p>\n\n\n\n

Verbal side agreements and assurances made by metron\u2019s employees require our written confirmation (text form is sufficient) to be valid.<\/p>\n\n\n\n

\u00a7 7. Acceptance<\/strong><\/p>\n\n\n\n

Work performed shall be accepted upon completion. Metron shall notify the customer of the completion of the exhibition stand and request a preliminary acceptance. The parties shall then carry out a preliminary acceptance of the exhibition stand on the stand area in good time. A report shall be drawn up on the preliminary acceptance, setting out in particular:<\/p>\n\n\n\n

a) any defects identified,<\/p>\n\n\n\n

b) any outstanding work,<\/p>\n\n\n\n

c) deadlines for rectification prior to final acceptance,<\/p>\n\n\n\n

d) any reservations on the part of the customer.<\/p>\n\n\n\n

Preliminary acceptance does not yet constitute legal acceptance within the meaning of the law governing contracts for work and services. Neither the risk nor the warranty periods are transferred as a result of it, unless the parties expressly agree otherwise.<\/p>\n\n\n\n

Metron is obliged to rectify the defects and complete the outstanding work documented in the preliminary acceptance report by the time of final acceptance, insofar as this is technically feasible and reasonable for metron.<\/p>\n\n\n\n

Metron must then notify the customer that the defects have been rectified and the outstanding work completed. The parties shall then carry out the final acceptance in good time before the start of the trade fair, at the latest upon handover of the exhibition stand in operational condition. A report shall also be drawn up regarding the final acceptance. The customer may only refuse final acceptance on the grounds of material defects. Minor defects do not entitle the customer to refuse acceptance; they must be documented in the acceptance report and rectified by metron within a reasonable period, or immediately if the trade fair is in progress, insofar as this is possible and reasonable given the circumstances of trade fair operations. If, despite a request from metron, formal acceptance does not take place within a reasonable period and the stand is nevertheless used in accordance with the contract, acceptance shall nevertheless be deemed to have taken place, unless the customer has refused acceptance on the grounds of specifically identified material defects.<\/p>\n\n\n\n

Acceptance may not be refused on the grounds of minor defects. Minor defects include, in particular, slight deviations in dimensions, quality and colour within the recognised tolerances, as well as visual imperfections that do not impair functionality.<\/p>\n\n\n\n

Any remaining work and simple cleaning tasks may be carried out after acceptance or once the schedule has expired, provided that this does not cause any hindrance to the customer and does not delay commissioning; such work does not entitle the customer to refuse acceptance.<\/p>\n\n\n\n

If metron is also responsible for the dismantling, packing or return transport of the exhibition stand, the customer must hand over the exhibition stand to metron at the end of the trade fair, and the condition of the exhibition stand must be documented at the time of handover.<\/p>\n\n\n\n

\u00a7 8. Warranty<\/strong><\/p>\n\n\n\n

\u00a7 8.1. Contract for Work<\/p>\n\n\n\n

Obvious defects must be reported in writing upon acceptance of the work. Hidden defects must be reported immediately upon discovery, at the latest within 5 working days.<\/p>\n\n\n\n

Failure to give notice of defects within the prescribed time limit shall preclude the assertion of any warranty claim; mandatory claims arising from wilful misconduct, gross negligence or injury to life, limb or health remain unaffected. The burden of proof in this regard lies with the customer.<\/p>\n\n\n\n

\u00a7 8.2. Contract of Sale<\/p>\n\n\n\n

The customer must inspect the goods immediately upon delivery and give notice of any apparent defects within 3 working days, and of any non-apparent defects within 3 working days of their discovery.<\/p>\n\n\n\n

In the event of a breach of obligation to give notice of defects, the deliveries shall be deemed to have been approved; mandatory claims arising from wilful misconduct, gross negligence and in the event of injury to life, limb or health remain unaffected.<\/p>\n\n\n\n

\u00a7 8.3.<\/p>\n\n\n\n

Negotiations regarding complaints do not constitute an acknowledgement of liability; measures to minimise damage do not constitute an acknowledgement of defects.<\/p>\n\n\n\n

Warranty claims are also excluded if the customer carries out modifications themselves or makes it significantly more difficult or impossible for metron to identify and rectify the defects. This applies in particular to a notice of defects submitted after the end of the event or trade fair regarding defects that allegedly occurred or became known during the event or trade fair.<\/p>\n\n\n\n

The warranty shall initially be fulfilled by rectification or subsequent performance, at metron\u2019s discretion. If the rectification or subsequent performance fails, the customer may demand a reduction in price or rescission of the contract. Carrying out repairs oneself or commissioning third parties without setting a deadline is only permissible where there is imminent danger.<\/p>\n\n\n\n

Due to the specific nature of temporary exhibition stand construction services, a limitation period of 6 months from the date of actual acceptance applies to claims for defects arising from contracts for work and services relating to exhibition-related installations intended solely for the specific event. For reusable stand components, furniture, technical components or other tangible works which, according to the contractual arrangement, are intended to be used beyond the specific trade fair, the limitation period for claims for defects is 12 months from the date of actual acceptance.<\/p>\n\n\n\n

Claims for defects arising from contracts of sale are time-barred 12 months after handover.<\/p>\n\n\n\n

Mandatory statutory limitation periods that are longer than those set out above, as well as claims arising from wilful misconduct, gross negligence, product liability and injury to life, limb or health, remain unaffected.<\/p>\n\n\n\n

In rare cases, tempered safety glass (ESG) may be subject to spontaneous breakage due to material or manufacturing-related factors. This possibility shall be taken into account when selecting glass for a particular project. Metron therefore recommends the use of heat-soak tested tempered safety glass (ESG-H), as the additional heat-soak testing process significantly reduces the residual risk of such breakage. Metron cannot assume liability for this residual risk, as it is inherent in the nature of tempered safety glass (ESG).<\/p>\n\n\n\n

\u00a7 9. Rental Services<\/strong><\/p>\n\n\n\n

The customer must treat the hired items with due care, use them exclusively in accordance with the contract and protect them from access by third parties. Subletting or passing on the hired items requires the written consent of metron (text form is sufficient).<\/p>\n\n\n\n

Modifications, the application of stickers, painting, drilling or any other alterations to the hired items are only permitted with prior consent.<\/p>\n\n\n\n

The hired items must be made available for collection at the agreed time in good condition. Missing parts, damage or exceptional wear and tear will be charged at the replacement or repair cost plus labour costs.<\/p>\n\n\n\n

Damage to the hired item arising during the hire period and for which the customer is responsible shall be invoiced to the customer at the cost of repair or the cost of a necessary replacement.<\/p>\n\n\n\n

\u00a7 10. Force majeure<\/strong><\/p>\n\n\n\n

Events of force majeure which lie beyond the control of the affected party, and which render the performance of the contract wholly or partially impossible or significantly impede it shall release the affected party from the relevant performance obligations for the duration and to the extent of their effects.<\/p>\n\n\n\n

Force majeure shall include, in particular, natural disasters, war, terrorism, pandemics, epidemics, official measures, strikes, significant transport or supply chain disruptions, and the cancellation, closure or unavailability of event venues or exhibition centres, provided that these circumstances are not attributable to the affected party.<\/p>\n\n\n\n

The affected party shall inform the other party immediately in writing of the occurrence and expected duration of the event. Deadlines for performance and completion shall be extended accordingly. Services already rendered, as well as project-related costs that have been incurred, are verifiable and can no longer be cancelled, shall be reimbursed by the customer.<\/p>\n\n\n\n

If the event lasts for more than ninety (90) calendar days, or if the performance of the contract becomes permanently impossible or unreasonable, either party shall be entitled to terminate the relevant contract in writing. Any claims for remuneration and reimbursement of costs already incurred shall remain unaffected.<\/p>\n\n\n\n

\u00a7 11. Liability<\/strong><\/p>\n\n\n\n

Metron shall not be liable for breaches of non-essential obligations arising from simple negligence.<\/p>\n\n\n\n

In the event of a breach of essential contractual obligations (cardinal obligations) due to simple negligence, metron\u2019s liability for property damage and financial loss shall be limited to foreseeable damage typical of the contract. Foreseeable damage typical for the contract shall be limited to EUR 25,000 per claim, provided that metron, its organs, legal representatives or senior executives have not acted with intent or gross negligence.<\/p>\n\n\n\n

Liability for indirect damage, consequential damage, or loss of use, lost profits, loss of production, downtime costs, or claims by third parties against the customer is excluded, except in the case of a breach of duty by metron committed with intent or through gross negligence.<\/p>\n\n\n\n

Metron shall not be liable for any impediments to performance resulting from the organiser\u2019s specifications or instructions, regulatory requirements, safety regulations or the conduct of third parties (e.g. venue operators, haulage contractors, subcontractors), insofar as metron is not responsible for such impediments.<\/p>\n\n\n\n

The limitations on metron\u2019s liability do not apply in the following cases:<\/p>\n\n\n\n

–                 In cases of mandatory liability under law, e.g. in accordance with the Product Liability Act;<\/p>\n\n\n\n

–                 In the event of injury to life, limb or health;<\/p>\n\n\n\n

–                 In cases of wilful misconduct or gross negligence<\/p>\n\n\n\n

Where exhibition stands, individual parts thereof or other items owned by the customer are held in safekeeping by metron in return for payment, liability in the event of damage caused by slight negligence shall be limited to the payment of repair costs. Instead of paying the repair costs, metron shall be free to pay the replacement value if the repair would be disproportionate. In the event of loss due to slight negligence, liability is limited to the replacement value.<\/p>\n\n\n\n

\u00a7 12. Default on payment, default of acceptance, doubts regarding creditworthiness<\/strong><\/p>\n\n\n\n

Payment for the goods delivered, items provided, and work and services performed is due by the agreed payment deadline. Should the customer be in default of payment, statutory default interest shall be charged. Furthermore, metron reserves the right to claim further damages arising from the default.<\/p>\n\n\n\n

Upon the occurrence of default in payment, all discounts, cash discounts, etc. granted shall lapse.<\/p>\n\n\n\n

Where there are justified doubts as to the customer\u2019s creditworthiness, metron may make deliveries conditional upon the payment of a reasonable advance. metron is also entitled to exercise this right in respect of ongoing orders if the customer is in default of payment or fails to collect or accept ordered goods.<\/p>\n\n\n\n

If the customer exceeds their credit limit through their call-off order, metron shall be released from its obligation to supply goods or provide services. If the customer is in default regarding the collection or acceptance of the goods, works or services, metron shall be entitled to withdraw from the contract or to claim damages. Returns of goods are only possible subject to prior written agreement. Goods that have not been collected or accepted shall be stored at the customer\u2019s expense and risk.<\/p>\n\n\n\n

\u00a7 13. Retention of title<\/strong><\/p>\n\n\n\n

Metron retains title to the goods delivered (other than those hired out) and the works produced until all payments under the relevant supply\/service contract have been received. Pledging or transfer of ownership by way of security prior to full payment is not permitted.<\/p>\n\n\n\n

The customer must notify metron immediately in writing if an application is made to open insolvency proceedings or if third parties (e.g. through attachment) seek to seize goods belonging to metron.<\/p>\n\n\n\n

In the event of breach of contract by the customer, in particular failure to pay any amount due, metron shall be entitled, in accordance with statutory provisions, to withdraw from the contract and to demand the return of the goods on the basis of the retention of title and such withdrawal. If the customer fails to pay the purchase price when due, metron may only exercise these rights if metron has previously granted the customer a reasonable period for payment without success, or if such a period is not required under the applicable statutory provisions.<\/p>\n\n\n\n

Until further notice in accordance with clause (c), the customer is authorised to resell and\/or process the goods subject to retention of title in the ordinary course of business. In this case, the following provisions shall apply in addition.<\/p>\n\n\n\n

(a)                       The retention of title extends to the full value of any products resulting from the processing, mixing or combining of metron\u2019s goods, with metron being deemed the manufacturer. If, following processing, mixing or combining with goods belonging to third parties, the third parties\u2019 title to such goods remains in force, metron shall acquire co-ownership in proportion to the invoice values of the processed, mixed or combined goods. In all other respects, the same provisions shall apply to the resulting product as to the goods delivered subject to retention of title.<\/p>\n\n\n\n

(b)                       The customer hereby assigns to metron, by way of security, any claims against third parties arising from the resale of the goods or the product, in the amount of the invoice value of the goods subject to retention of title, together with all ancillary rights, or in the amount of metron\u2019s share of co-ownership in accordance with the preceding paragraph. Metron accepts the assignment. Where the goods are resold on credit, the customer must reserve title to the goods vis-\u00e0-vis its buyer. The customer\u2019s obligations set out above shall also apply in respect of the assigned claims.<\/p>\n\n\n\n

(c)                       The Customer remains authorised, alongside metron, to collect the claim. Metron undertakes not to collect the claim so long as the Customer meets its payment obligations to metron, there is no impairment of its ability to pay, and metron does not assert the retention of title by exercising a right in accordance with the above provision. Should this, however, be the case, metron may demand that the customer disclose to metron the assigned claims and their debtors, provide all information necessary for collection, hand over the relevant documents and notify the debtors (third parties) of the assignment. Furthermore, in such a case, metron shall be entitled to revoke the Customer\u2019s authorisation to resell or process the goods subject to retention of title.<\/p>\n\n\n\n

(d)                       If the realisable value of the security exceeds metron\u2019s claims by more than 10 per cent, metron shall, at the customer\u2019s request, release security at metron\u2019s discretion.<\/p>\n\n\n\n

The customer is obliged to treat the goods with due care until ownership has been transferred to them. If maintenance and inspection work is required, the customer must carry this out in good time at their own expense.<\/p>\n\n\n\n

Where items are made available to the customer merely for the duration of a trade fair, exhibition or event, whether by way of hire, loan or otherwise on a temporary basis, they shall remain the property of metron irrespective of the above provisions; in this respect, the provisions governing hire or temporary provision shall apply in addition.<\/p>\n\n\n\n

\u00a7 14. Termination<\/strong><\/p>\n\n\n\n

The contract for work and services and the hire agreement may be terminated by either party with three months\u2019 notice to the end of the month.<\/p>\n\n\n\n

The parties are entitled to terminate the contract for good cause. Good cause for metron shall be deemed to exist in particular if:<\/p>\n\n\n\n

–             the customer suspends payments or becomes insolvent and a reasonable period granted by metron expires without remedy;<\/p>\n\n\n\n

– \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 the customer breaches material contractual obligations.<\/p>\n\n\n\n

Termination must be in writing in accordance with Section 126 of the German Civil Code (BGB).<\/p>\n\n\n\n

\u00a7 15. Subcontracting<\/strong><\/p>\n\n\n\n

Metron is entitled to engage suppliers or subcontractors without the customer\u2019s consent.<\/p>\n\n\n\n

\u00a7 16. Assignment, Set-off, Right of Retention<\/strong><\/p>\n\n\n\n

The customer is only entitled to set off claims that are undisputed or have been established by a final and binding court decision; statutory rights of retention arising from the same contractual relationship remain unaffected.<\/p>\n\n\n\n

The customer is not entitled to assign its claims against metron or to have them collected by third parties without metron\u2019s prior written consent, which may not be unreasonably withheld.<\/p>\n\n\n\n

\u00a7 17. Confidentiality<\/strong><\/p>\n\n\n\n

Drawings, designs, samples, manufacturing specifications, internal company data, tools, equipment, etc., which metron has made available to the customer for the purpose of fulfilling the contract and in connection with the submission of a quotation, remain the property of metron. They must not be used for any other purpose, reproduced or made accessible to third parties, and must be stored with the care expected of a prudent businessman and returned to metron upon fulfilment of the contract. The documents must be kept confidential vis-\u00e0-vis third parties, even after the termination of the contract. Any specific confidentiality agreements remain unaffected and, in the event of any conflict, shall take precedence over these General Terms and Conditions.<\/p>\n\n\n\n

The customer shall not use the confidential information to gain a competitive business advantage over metron.<\/p>\n\n\n\n

\u00a7 18. Intellectual Property Rights, Transfer and Use of Rights to Work Products, Use as References<\/strong><\/p>\n\n\n\n

Where metron is required to perform work based on drawings, models or samples provided by the customer, the customer shall ensure that no third-party intellectual property rights are infringed or restricted. In this context, the customer shall indemnify metron against any claims by third parties.<\/p>\n\n\n\n

Furthermore, metron warrants that its services and deliveries do not infringe any third-party intellectual property rights.<\/p>\n\n\n\n

All copyright, rights of use, exploitation rights, trademark rights and other intellectual property rights in the work products shall remain with metron.<\/p>\n\n\n\n

Upon full payment, metron grants the customer a simple, non-transferable, non-sublicensable right of use to the work products due under the individual order, limited to the project specified in the individual contract. Any modification, disclosure to third parties, publication or use beyond the agreed purpose requires metron\u2019s written consent (text form is sufficient) and shall be remunerated separately.<\/p>\n\n\n\n

Metron is entitled to name the customer as a reference customer, provided that the customer has given their prior written consent. Metron undertakes to use the logo exclusively in accordance with the customer\u2019s specifications. The customer may revoke their consent to such use at any time for good cause.<\/p>\n\n\n\n

Metron is entitled to take photographs of the specially designed and erected exhibition stand for reference purposes prior to the start of the trade fair. The customer\u2019s consent must be obtained for the use of the photographs as a reference, provided that the customer\u2019s logo or brand is visible. The customer may only refuse the use of the photographs for good cause.<\/p>\n\n\n\n

Such use shall be carried out whilst safeguarding the customer\u2019s legitimate interests.<\/p>\n\n\n\n

\u00a7 19. Information on data processing<\/strong><\/p>\n\n\n\n

\u00a7 19.1. Contact details for those responsible for operational data processing<\/p>\n\n\n\n

The entity responsible for data processing in connection with the performance of the contract is metron eging GmbH, Germany, email: info@metron-eging.com, telephone: +49 8544 9626-0<\/p>\n\n\n\n

\u00a7 19.2. Collection and storage of personal data, as well as the nature, purpose and use thereof<\/p>\n\n\n\n

When the customer commissions metron, metron collects the following information:<\/p>\n\n\n\n

o                Title, first name, surname,<\/p>\n\n\n\n

o                a valid email address,<\/p>\n\n\n\n

o                Address,<\/p>\n\n\n\n

o                telephone number (landline and\/or mobile)<\/p>\n\n\n\n

o       Information necessary for the fulfilment and processing of the contract.<\/p>\n\n\n\n

This data is collected,<\/p>\n\n\n\n

o                to be able to identify the customer as such;<\/p>\n\n\n\n

o                to be able to fulfil and process the contract properly,<\/p>\n\n\n\n

o                to correspond with the customer;<\/p>\n\n\n\n

o                for invoicing;<\/p>\n\n\n\n

Data processing is carried out at the customer\u2019s request and is necessary, in accordance with Article 6(1)(b) of the GDPR, for the purposes stated, namely, to carry out pre-contractual measures and to fulfil mutual obligations arising from the contract.<\/p>\n\n\n\n

The personal data collected by metron for the purposes of the contract will be stored for at least 10 years following the end of the calendar year in which the contract was terminated, and will subsequently be deleted, unless metron is obliged to store the data for a longer period pursuant to Article 6(1), first sentence, point (c) of the GDPR due to retention and documentation obligations under tax and commercial law (under the German Commercial Code (HGB), the German Criminal Code (StGB) or the German Fiscal Code (AO)), or the customer has consented to storage beyond this period in accordance with Article 6(1), first sentence, point (a) of the GDPR.<\/p>\n\n\n\n

\u00a7 19.3. Disclosure of data to third parties<\/p>\n\n\n\n

Personal data will not be transferred to third parties for purposes other than those listed below.<\/p>\n\n\n\n

Insofar as this is necessary under Article 6(1), first sentence, point (b) of the GDPR for the performance of the contract with metron, personal data will be disclosed to third parties. This includes, in particular, disclosure to metron\u2019s subcontractors or suppliers. The data disclosed may be used by the third party exclusively for the purposes specified.<\/p>\n\n\n\n

\u00a7 19.4. Data subjects\u2019 rights<\/p>\n\n\n\n

The customer has the right:<\/p>\n\n\n\n

o                in accordance with Article 7(3) of the GDPR, to withdraw consent once given to metron at any time. As a result, metron may no longer continue the data processing based on this consent in future;<\/p>\n\n\n\n

o                pursuant to Article 15 of the GDPR, to request information regarding the customer\u2019s personal data processed by metron. In particular, the customer may request information regarding the purposes of processing, the categories of personal data, the categories of recipients to whom the customer\u2019s data has been or will be disclosed, the intended storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of the customer\u2019s data, provided that it was not collected by metron, as well as information on the existence of automated decision-making, including profiling, and, where applicable, meaningful information regarding its details;<\/p>\n\n\n\n

o                in accordance with Article 16 of the GDPR, to request without delay the rectification of inaccurate personal data or the completion of personal data stored by metron relating to the customer;<\/p>\n\n\n\n

o                to request, in accordance with Article 17 of the GDPR, the erasure of the customer\u2019s personal data stored by metron, unless processing is necessary for the purposes of exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims;<\/p>\n\n\n\n

o                in accordance with Article 18 of the GDPR, to request the restriction of the processing of the customer\u2019s personal data, provided that the accuracy of the data is contested by the customer, the processing is unlawful but the customer refuses to have the data erased and metron no longer requires the data, but the customer requires it for the establishment, exercise or defence of legal claims, or the customer has objected to the processing in accordance with Article 21 of the GDPR;<\/p>\n\n\n\n

o                in accordance with Article 20 of the GDPR, to receive the personal data that the customer has provided to metron in a structured, commonly used and machine-readable format, or to request that it be transferred to another controller, and<\/p>\n\n\n\n

o                to lodge a complaint with a supervisory authority in accordance with Article 77 of the GDPR. As a rule, the customer may contact the supervisory authority for their usual place of residence, place of work or metron\u2019s registered office for this purpose.<\/p>\n\n\n\n

\u00a7 19.5. Right to object<\/p>\n\n\n\n

Where the customer\u2019s personal data is processed on the basis of legitimate interests pursuant to Article 6(1), first sentence, point (f) of the GDPR, the customer has the right, pursuant to Article 21 of the GDPR, to object to the processing of their personal data, provided there are grounds for doing so arising from the customer\u2019s particular situation. If the customer wishes to exercise their right to object, an email to anfrage@projekt29.de will suffice.<\/p>\n\n\n\n

\u00a7 20. Jurisdiction; Place of Performance<\/strong><\/p>\n\n\n\n

German law shall apply exclusively, to the exclusion of conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods. The application of the CISG (UN Convention on Contracts for the International Sale of Goods) is excluded. If the customer is an entrepreneur within the meaning of \u00a7 14 of the German Civil Code (BGB), a trader, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction shall be Passau. Overriding statutory provisions, in particular exclusive jurisdictions, remain unaffected.<\/p>\n\n\n\n

The place of performance for all obligations relating to services and delivery arising from the contractual relationship is Eging am See, unless otherwise specified. Where metron is (also) obliged to provide construction services, the place of performance shall be the location at which the construction services are to be performed.<\/p>\n\n\n\n

\u00a7 21. Final Provisions<\/strong><\/p>\n\n\n\n

Should any provisions of the contract, including these General Terms and Conditions, be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by the applicable statutory provision.<\/p>\n","protected":false},"excerpt":{"rendered":"

General Terms and Conditions (GTC)of metron eging GmbH (hereinafter referred to as \u2019metron\u2019)Grafenauer Str. 16 + 18, 94535 Eging am See (Date: 23rd July 2026) \u00a7 1. Scope These GTC apply to all contracts between metron and the customer relating to exhibition stand construction services, in particular planning, project management, production, delivery, assembly and dismantling, […]<\/p>\n","protected":false},"author":1,"featured_media":111,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-38","page","type-page","status-publish","has-post-thumbnail","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.5","language":"en","enabled_languages":["de","en"],"languages":{"de":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":16,"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":7008,"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/pages\/38\/revisions\/7008"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/media\/111"}],"wp:attachment":[{"href":"https:\/\/metron-eging.com\/en\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}